Privacy Policy

Last updated: April 01, 2024

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OnPoint Tech Services is committed to protecting your privacy and to complying with all applicable data privacy laws. This Privacy Policy tells you about OnPoint Tech Services’ practices with respect to the collection, use, processing, protection, and/or disclosure of Personal Information. OnPoint Tech Services does not collect, use, or share Personal Information except as described herein.

 

Scope of This Policy

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This Privacy Policy applies to Personal Information (as defined below) that we may collect through the following:

• Our website, www.onpointtechservices.sc

• Interactions with current and prospective customers.

• Professional events, industry conferences, including events hosted or sponsored by OnPoint Tech Services.

 

Collection of Personal Information

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Personal Information (“Personal Information”) refers to information that can be used to identify, either directly or indirectly, an individual to whom the information applies. As used in this Privacy Policy, Personal Information has the same meaning as “personal information,” “personal data,” “personally identifiable information,” or any similar term referenced in applicable law. Aside from publicly available information, Personal Information that OnPoint Tech Services collects is a function of how you interact with us. Below is a list that shows what Personal information may be collected:

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Activity and Personal Information That Is Collected May Include

 

Visiting our website

• Device identifiers (including IP address);

• The domain name of the website that directed you to our website.

• The number of times you have visited our website.

• The average time spent on a page; and

• What pages you viewed.

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Professional Events

•  Contact information, including potentially your name, mailing address, phone number, email address, contact preferences

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Customer Service

• Contact information; and

• Information about the question or problem you are contacting us about which you choose to voluntarily provide to us.

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Your Personal Information will be stored only for the time period necessary to fulfill the purposes outlined in this Privacy Policy, unless otherwise required or permitted by law.

 

 

Use of Personal Information

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We use the Personal Information we collect for the following purposes:

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• To Provide Requested Information or Materials, or Register You for Events, Programs, or Conferences. For example, we may use Personal Information to deliver materials requested about a specific product, to answer a question asked about how a product works, to deliver a requested product download or license keys for product licenses purchased, or to register you for a OnPoint Tech Services conference or event you have registered to attend.

• To Market Our Products and Services. For example, we may use Personal Information to provide marketing and promotional information about products and services that our technology partners offer. You can opt- out of receiving marketing communications from us at any time, or withdraw your consent to receive such communications.

• For Business Analytics. For example, we may use Personal Information to track behavior at the aggregate/anonymous level to identify and understand trends in usage and the various interactions with our websites and marketing content and determining the effectiveness of our marketing.

• For Website Optimization. For example, we may use Personal Information to administer our website and for internal operations of the website, including troubleshooting, data analysis, testing, research, and statistical purposes; to improve user experience; and as a part of our efforts to keep our websites safe and secure.

• Fraud Prevention. For example, we may use Personal Information to prevent, protect against, investigate, or prosecute any fraud, abuse, or other misuse or illegal activity using our products or services.

• Legal Claims. We may use Personal Information to establish or preserve a legal claim or defense against a legal claim.

• Other Purposes Related to Your Interactions with OnPoint Tech Services. For example, we may use Personal Information to register you for an event, offer you the opportunity to participate in contests or promotions, to provide you with contest prizes or promotional materials (subject to any terms and conditions related to such contest or promotion), to provide customer service (if you are a customer), to respond to a specific question, or to register  you for courses or certifications that our technology partners may offer.

 

OnPoint Tech Services will only collect, use, or share Personal Information for the purposes disclosed to you in this Privacy Policy.

 

 

Disclosure to Third Parties, Service Providers, and Others

 

OnPoint Tech Services may share Personal Information with our technology partners (e.g. marketing, education, distribution partners, online marketplaces, data hosters and other service providers to or for OnPoint Tech Services) to perform one or more of the functions or purposes outlined above on OnPoint Tech Services’ behalf.

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Specifically, we may disclose Personal Information that we collect or that you provide to us in the following circumstances:

• To our partners, service providers and other third parties with whom we share Personal Information to support our efforts to provide the services and products we offer (e.g. to analyze data, host data, provide customer support, teach courses related to products, and deliver online and offline marketing communications).

• As required by law, such as to comply with any court order, subpoena or other law or legal process, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a governmental or regulatory request.

• To a buyer or other successor in the event of a merger, sale, or transfer of some or all of OnPoint Tech Services’ assets.

• OnPoint Tech Services also may share Personal Information with certain business partners, such as event and conference co-sponsors, to carry out transactions you request, or so that our partners may provide you with information about their products and services, or for research or analysis related to any event or conference for which you have registered, or where the business partner has a legal basis to do so.

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Third parties with whom we share Personal Information are bound by all relevant and applicable data privacy laws and/or terms of confidentiality.

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Cookies

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OnPoint Tech Services’ website, advertisements, emails, and online services may use certain automatic data collection technologies, such as cookies, web beacons, and pixel tags, to collect data, including personal information. This data helps us to understand our users’ behavior, web searches, and where on our website users have visited. We use cookies to distinguish among different users of our website, to help us provide you with a good experience when you browse our website, and to allow us to improve our website.

 

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Your GDPR and California Privacy Rights.

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Where GDPR and CCPA applies to the Personal Information we have collected, you may have certain rights you can exercise under certain circumstances. These may include:

• Right of Access/Right to Know/Right to Data Portability: You have the right to request that OnPoint Tech Services disclose to you the Personal Information we collect, use, or share about you, as well as information about our data privacy practices.

• Right of Erasure/Deletion: You may have the right to request that we delete the Personal Information that we have collected from you or about you.

• Right to Object: You may have the right to object to, or opt-out of, certain processing OnPoint Tech services undertakes with your Personal Information.

• Right to Rectification: You may have the right to correct any incomplete or inaccurate Personal Information OnPoint Tech Services may hold about you.

• Right to Non-Discrimination: OnPoint Tech services will not discriminate against you for exercising any of these rights.

• Right to Lodge a Complaint: Under GDPR to lodge a complaint with an appropriate data protection authority if you have concerns about how we process your Personal Information.

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OnPoint Tech Services does not “sell” your Personal Information.

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For any other requests to exercise your GDPR and CCPA privacy rights, please email us at info@onpointtechservices.sc

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Note that to protect the security, confidentiality, and integrity of your Personal Information, we may need to verify your identity before processing your request. In some cases, we may need to collect additional information to verify your identity, such as a government issued ID.

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Finally, under the CCPA you may exercise these rights yourself or you may designate an authorized agent to make these requests on your behalf. If you choose to do that, we may seek additional information to ensure that you have actually designated the agent to make the request.

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Children’s Privacy

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OnPoint Tech Services will not knowingly collect Personal Information from any person that is not a legal adult, as defined by local law, without insisting that they seek prior parental consent, if such consent is required by applicable law. OnPoint Tech Services does not target children in connection with its products, services, and website. In the event OnPoint Tech Services uses or discloses Personal Information of a person that is not a legal adult, OnPoint Tech Services will seek parental consent pursuant to local laws and regulations in order to protect the person that is not a legal adult.

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Links to Third Party Websites

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OnPoint Tech Services is only responsible for privacy practices of OnPoint Tech Services and its website. OnPoint Tech Services’ website may contain links to other websites for additional information and convenience. OnPoint Tech Services does not control those other websites or make any representation about other websites and is not responsible for the privacy practices of those other websites.

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Changes to this Privacy Policy

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Changes to this Privacy Policy with the most recent revision date will be posted at www.onpointtechserices.sc. We will take steps to notify you of the material changes to this Privacy Policy by posting the changes here or contacting you by e-mail.